Privacy Policy

1. Introduction

TextToSpeechAI.com ("TextToSpeechAI," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website texttospeechai.com and use our text-to-speech services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you consent to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

This Privacy Policy applies to all users of our Services, including visitors, registered users, and API customers. For information about how we handle data submitted for text-to-speech conversion, please see Section 2.3 (Content Data).

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when using our Services:

• Account Information: Name, email address, password (encrypted), and optional profile details when you create an account
• Payment Information: Billing address and payment method details (processed securely by our payment processors—we do not store complete credit card numbers)
• Communication Data: Information in emails, support requests, or feedback you send us
• Survey Responses: Optional information you provide in surveys or feedback forms

2.2 Information Collected Automatically

When you access our Services, we automatically collect certain information:

• Device Information: IP address, browser type and version, operating system, device type, and unique device identifiers
• Usage Data: Pages visited, features used, time spent on pages, click patterns, and navigation paths
• Log Data: Server logs including access times, referring URLs, and error reports
• Location Data: General geographic location based on IP address (country/region level only)

2.3 Content Data

When you use our text-to-speech services, we process:

• Text Input: The text you submit for conversion to speech
• Audio Output: The generated audio files
• Voice Samples: Audio recordings you upload for voice cloning
• Generation Settings: Voice selection, speed, pitch, and other parameters you choose

2.4 Information from Third Parties

We may receive information about you from:

• Payment Processors: Transaction confirmations and fraud prevention data from Stripe, PayPal, or Square
• Analytics Providers: Aggregated usage statistics
• Social Login: If you sign in using a social account, we receive basic profile information permitted by your privacy settings

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Providing Services

• Creating and managing your account
• Processing text-to-speech conversions
• Managing voice cloning and training
• Delivering generated audio files
• Processing payments and managing subscriptions
• Providing customer support

3.2 Improving Services

• Analyzing usage patterns to improve functionality
• Identifying and fixing bugs and errors
• Developing new features based on user needs
• Optimizing website performance

3.3 Communications

• Sending transactional emails (account verification, password reset, receipts)
• Providing service updates and maintenance notices
• Responding to your inquiries and support requests
• Sending marketing communications (with your consent, and you can opt out anytime)

3.4 Security and Compliance

• Protecting against fraud, abuse, and unauthorized access
• Enforcing our Terms of Service
• Complying with legal obligations
• Investigating potential violations of our policies

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

5.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our Services:

• Payment Processors: Stripe, PayPal, Square (for payment processing)
• Cloud Infrastructure: DigitalOcean, AWS (for hosting and storage)
• Email Services: For transactional and marketing emails
• Analytics: For understanding usage patterns

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal process (subpoenas, court orders, warrants)
• Government or regulatory requests
• Protection of our rights, privacy, safety, or property
• Enforcement of our Terms of Service

5.3 Business Transfers

If TextToSpeechAI is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

5.4 With Your Consent

We may share your information for other purposes with your explicit consent.

6. Data Retention

We retain your information only as long as necessary for the purposes described in this policy:

After the retention period, data is securely deleted or anonymized. You can request earlier deletion of your data (see Section 9).

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

7.1 Technical Measures

• Encryption: All data transmitted to and from our Services is encrypted using TLS 1.3
• Encryption at Rest: Sensitive data is encrypted when stored
• Password Security: Passwords are hashed using industry-standard algorithms (bcrypt)
• Access Controls: Strict access controls limit who can access your data
• Infrastructure Security: Our servers are hosted in secure data centers with physical security measures

7.2 Organizational Measures

• Regular security assessments and audits
• Employee training on data protection
• Incident response procedures
• Vendor security assessments

7.3 Your Responsibilities

You also play a role in protecting your data:

• Use a strong, unique password for your account
• Keep your login credentials confidential
• Log out of shared devices
• Report any suspicious activity to us immediately

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Services.

8.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help us recognize your browser and remember certain information about your preferences and activities.

8.2 Types of Cookies We Use

8.3 Managing Cookies

You can control cookies through:

• Browser Settings: Most browsers allow you to block or delete cookies
• Cookie Preferences: Use our cookie consent banner to manage your preferences
• Opt-Out Tools: Use industry opt-out tools like the NAI Consumer Opt-Out

Note: Blocking essential cookies may affect the functionality of our Services.

8.4 Do Not Track

Some browsers have a "Do Not Track" (DNT) feature. We currently do not respond to DNT signals as there is no industry standard for how to interpret them. We will update this policy if standards are established.

9. Your Privacy Rights

Regardless of your location, you have the following rights regarding your personal information:

To exercise any of these rights, please contact us at privacy@texttospeechai.com or use the options in your account settings. We will respond to your request within 30 days.

10. Additional Rights for EU/EEA Users (GDPR)

If you are located in the European Union, European Economic Area, or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to Restriction: Request that we limit the processing of your personal data in certain circumstances
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time for processing based on consent
• Right to Lodge a Complaint: File a complaint with your local data protection authority

Data Protection Authority

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local supervisory authority. A list of EU data protection authorities is available at edpb.europa.eu.

Data Controller

For GDPR purposes, TextToSpeechAI is the data controller responsible for your personal information. Contact details are provided in Section 16.

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

11.1 Your CCPA Rights

• Right to Know: Request disclosure of the categories and specific pieces of personal information we collect
• Right to Delete: Request deletion of your personal information
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out of Sale: We do not sell personal information, but you may still submit an opt-out request
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights
• Right to Limit Use of Sensitive Information: Limit our use of sensitive personal information

11.2 Categories of Information

In the past 12 months, we have collected the following categories of personal information:

• Identifiers (name, email, IP address)
• Commercial information (purchase history, credits balance)
• Internet activity (browsing history, interactions with our Services)
• Audio information (voice samples for cloning)
• Inferences (preferences derived from usage patterns)

11.3 "Do Not Sell or Share My Personal Information"

We do not sell or share your personal information as defined by the CCPA/CPRA. However, if you wish to submit a formal opt-out request, please contact us at privacy@texttospeechai.com.

11.4 Authorized Agents

You may designate an authorized agent to make requests on your behalf. The agent must provide proof of authorization and we may require you to verify your identity directly.

11.5 Submitting Requests

To exercise your CCPA rights:

• Email: privacy@texttospeechai.com
• Contact form: texttospeechai.com/contact

We will verify your identity before processing requests. We will respond within 45 days (extendable by an additional 45 days if necessary).

12. International Data Transfers

TextToSpeechAI is based in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our servers or service providers are located.

12.1 Transfer Mechanisms

When we transfer personal data from the EEA, UK, or Switzerland to other countries, we use appropriate safeguards:

• Standard Contractual Clauses (SCCs): EU-approved contractual terms that provide adequate protection
• Adequacy Decisions: Transfers to countries recognized as providing adequate data protection
• Binding Corporate Rules: Where applicable with our service providers

12.2 Privacy Shield

While the EU-US Privacy Shield Framework was invalidated by the Court of Justice of the European Union, we continue to apply its principles as best practices for data protection.

13. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@texttospeechai.com.

14. Third-Party Links and Services

Our Services may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you access.

We are not responsible for the privacy practices of third-party services, even if linked from our website. Your use of third-party services is at your own risk.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

• We will update the "Last Updated" date at the top of this page
• For material changes, we will notify you via email or through a notice on our website
• We will provide at least 30 days' notice before significant changes take effect

Your continued use of our Services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the changes, please discontinue use of our Services.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For GDPR-related inquiries, you may also contact our representative: